Webinar: Cannabis Banking and Regulation E – Managing Debit Card Chargebacks

Cannabis Banking and Regulation E – Managing Debit Card Chargebacks

As cannabis-related businesses (CRBs) seek more seamless payment solutions, financial institutions must navigate the complexities of Regulation E when offering debit card services.

Next Upcoming Live event: May 19, 2025 – 1pm-2pm ET

Event Description

As cannabis-related businesses (CRBs) seek more seamless payment solutions, financial institutions must navigate the complexities of Regulation E when offering debit card services. The increasing use of debit cards in cannabis transactions raises critical questions about consumer protections, liability, and dispute resolution. What happens when a cannabis purchase is disputed? How do financial institutions handle chargebacks for transactions in a federally illegal industry? This webinar will explore the intersection of cannabis banking and Regulation E, outlining the obligations of financial institutions, the challenges of processing chargebacks, and best practices for mitigating risks in electronic payments.

Chargebacks in cannabis banking present unique regulatory and operational challenges. Since cannabis remains federally illegal, many payment processors operate in gray areas, increasing the risk of fraud and financial losses for banks and credit unions. This session will discuss how to handle consumer disputes, the potential implications for financial institutions, and strategies to protect both CRBs and their banking partners. Experts will provide guidance on aligning chargeback policies with regulatory requirements while minimizing risk exposure.

Key Takeaways:

  • Overview of Regulation E and its applicability to cannabis-related transactions
  • How financial institutions should handle debit card disputes and chargebacks for cannabis purchases
  • Risks and liabilities for banks and credit unions offering debit card services to CRBs
  • Compliance considerations for transaction monitoring and dispute resolution
  • Best practices to reduce fraud and chargeback exposure in cannabis banking

This webinar is essential for compliance officers, payment processors, risk managers, and financial institutions looking to navigate the complexities of electronic payments in cannabis banking.

Are you interested in more than one of our webinars? Consider a membership to maximize your benefits and education with the ACB. For one flat price, you get year-long access to our full content library AND our award-winning Cannabis Banking Professional Suite of Certifications!

Meet the Instructor

Erin O’Donnell – Co-Founder Association for Cannabis Banking

Erin O’Donnell, Founding Partner of the Association for Cannabis Banking, Co-Founder of BankersHub and Co-Founder and former CEO of Bankerstuff oversees product innovation and education. She has over 30 years of experience in strategic event management, specializing in technology and online delivery of content.

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